How can you be agile if you are tied down with technical debt? You need to tie up your resources, set a specific budget that goes to application management. Technical debt reduction means a return to profitable growth. Technical debt makes innovations harder and slower, and as we know innovations are very important for agile.
Technical debt is very bad as it ties up and prevents your innovations. A large part of the IT budget is based on the infrastructure and not the maintenance. The application maintenance has more complex problems than we can predict. But there is typically enough flexibility that maintenance teams usually meet their budget. AlertOps’ message rule and workflow engines give you the flexibility to configure and enhance your incident management solutions to fit your needs. If you already have monitoring technical debt, avoid increasing it by creating a schedule to restart your software. If done correctly it will avoid adding new technical debt by automating your infrastructure management, all leading back to the right things done the right way. AlertOps’ smart routing ensures that your alerts get to the right person, using the right means. While AlertOps’ workflows allow you to manage your service levels, send reminders to incident owners at regular intervals or send reminders based off an SLA deadline. You can also trigger flows as well, such as change control processes needed to resolve a major incident.
Start reducing your technical debt by fixing all the bugs first, don’t cheat intentionally to meet a deadline it will only increase your technical debt. AlertOps’ reporting increases visibility and accountability so you can evaluate contractors, adjust staffing levels and budget better. AlertOps records every detail of the incident to see who was notified, when and how. Gather all the bugs to create an update and release it as planned. You don’t want to ignore your technical debt! You want to reduce your technical debt because if your debt is above a certain level and there is a dedicated fixed percent of availability to reduce your debt. AlertOps’ trend report shows weekly, monthly, quarterly and yearly analysis of SLA tracking, average resolution time and SLA violation.
At any time you can reduce your technical debt and add new functionality. In Greg’s article learn more about technical debt management, technical debt monitoring, technical debt avoidance and technical debt reduction.
