Thursday, October 6, 2016

AlertOps & Runscope Integration

Runscope lets you be the first to know when an API is down. Runscope allows you to trust the APIs you rely on the most with less downtime, fewer support tickets, faster time to resolution. Runscope will tell you when your API breaks so your customers won’t have to. Runscope’s data validation will verify that your APIs are returning the correct data. With live traffic alerts notify your team when key API transactions fail. Runscope will proactively monitor trends around you API test results and service performance to quickly catch and debug API problems fast.
With AlertOps, Runscope can send alerts to AlertOps using our Generic REST API. AlertOps will open a new incident when an alert is received from Runscope with a status of fail. AlertOps will close the same incident when an alert is received with a status of pass. In AlertOps, you can craft a custom message to be sent out with the alert using any field from the inbound JSON. You can map any inbound field to a custom field in AlertOps. You can map an inbound field to the topic field in AlertOps, and use topics to track incidents and also to route incidents to teams.
These are examples of just some of the things you can do with Runscope and AlertOps.
AlertOps has many features to make your incident management life easier: multi-modal communication, teams with on-call schedules, customizable message routing rules, customizable workflows and escalations, SLA based severity management and much more.
At AlertOps we offer over 40 of the top third party integrations for monitoring, service desk, hosting and chat tools and we are adding more every day! If you’re new to AlertOps sign up for afree trial to get started today.


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