AlertOps Team Management

Managing thousands of users across hundreds of teams doesn’t need to create administrative headaches for your support teams.  Delegated administration, exchange synchronization and bulk imports can automate and simplify your world.

AlertOps’ team management delegated administration gives role-based security allowing you to delegate team administration tasks to delegated team admins.

• AlertOps’ team management allows exchange synchronization integration. You can automate your group member changes by pushing any changes from your premise-hosted exchange to your AlertOps cloud instantly.
• AlertOps’ team management has a multi-team hierarchythat allows trouble shooting of major incidents. Sometimes those incidents require a multi-team approach. AlertOps multi-team hierarchy support makes this easy, allowing you to combine in-house teams and out sourced teams together within a single team and delegate administration to each group.
• AlertOps’ team management allows you to perform bulk imports. You can import users, groups and group user assignments using excel templates. You can also use the same templates for doing bulk updates.
• AlertOps’ team management offers team contacts. If your team members share a pager, or whether your teams have designated chat channels or simply designated phone or email. AlertOps allows you to assign teams or group contacts.

These are just a few examples of the AlertOps team management. AlertOps has many features to make your incident management life easier; multi-modal communication, teams with on-call schedules, customizable message routing rules, customizable workflows and escalations, SLAs based severity management and much more.

At AlertOps we offer over 30 of the top third party integrations for monitoring, service desk, hosting and chat tools and we are adding more every day! If you’re new to AlertOps sign up for afree trial to get started today!

AlertOps Team Management