Monday, October 3, 2016

AlertOps Paging Feature

Other alert management systems only focus on delivering alerts straight from monitoring systems.  But what happens when you need to engage multiple teams to troubleshoot a major incident in a business critical incident?  AlertOps’ manual paging features can help you trim minutes off of your critical incident resolution. 


AlertOps’ paging can connect your team members to your conference bridge.  AlertOps will send a voice message or an email message to join the call, no more searching for dial-in instructions.
AlertOps’ paging allows you to send page-outs to large groups simultaneously.  Do you need to engage with several large groups at once?  Do you need to combine in-house and out-sourced teams? AlertOps gives you the functionality to send alerts to multi-team group structures.  AlertOps also allows you to send multi-modal pages out instantly to a large number of users.
AlertOps’ paging allows you to send out manual pages from your service desk app.  You can even assign the group and bridge numbers from your service desk.  AlertOps will provide detailed status updates to your service desk in real-time.
AlertOps’ paging allows you to reach out to several teams and dozens of users in a couple of clicks. Your service desk staff can select pre-built topic templates to page out for a major incident.  Topics can be assigned to teams to save time in identifying ownership of an incident.
AlertOps’ paging will keep a record of every person that was alerted along with each alert method, along with escalations and acknowledgements for each alert.
These are just a few examples of the AlertOps paging.  AlertOps has many features to make your incident management life easier; multi-modal communication, teams with on-call schedules, customizable message routing rules, customizable workflows and escalations, SLAs based severity management and much more.
At AlertOps we offer over 30 of the top third party integrations for monitoring, service desk, hosting and chat tools and we are adding more every day!  If you’re new to AlertOps sign up for afree trial to get started today!



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